ENTRIES TAGGED "usability"

Accessibility: Why I Hate Checklists

A truly accessible website is both accessible and usable

Every time I give a talk about making accessible websites, I get the following question:

“What checklist do you use to make sure a site is accessible?”

My response always surprises them:

“I don’t use a list.”

Why not? There are so many lists out there that I could be using! Practically every US government agency has a checklist published on their site, and several non-government sites offer checklists of their own. With so many free resources, why do I ignore checklists?

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How to Get Fast, Cheap Feedback on Your Product with Tiny Tests

User research you can do now

There’s a lot of advice about how to do great user research. I have some pretty strong opinions about it myself.

But, as with exercise, the best kind of research is the kind that you actually DO.

So, in the interests of getting some good feedback from your users right now, I have some suggestions for Tiny Tests. These are types of research that you could do right this second with very little preparation on your part.

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What is a Tiny Test?

Tiny Tests do not take a lot of time. They don’t take a lot of money. All they take is a commitment to learning something from your users today.

Pick a Tiny Test that applies to your product and get out and run one right now. Oh, ok. You can wait until you finish the post.

Unmoderated tests

Dozens of companies now exist that allow you to run an unmoderated test in a few minutes. I’ve used UserTesting.com many times and gotten some great results really quickly. I’ve also heard good things about Loop11 and several others, so feel free to pick the one that you like best.

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You can’t get away with a bad mobile experience anymore

You can’t get away with a bad mobile experience anymore

Joshua Bixby on mobile speed, platform optimization and KPIs.

Mobile used to carry built-in caveats around speed and design, but those excuses are now wearing thin. In this interview, Strangeloop's Joshua Bixby discusses the evolution of mobile expectations and how companies should adapt.

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