ENTRIES TAGGED "natural language"
Square launches gift cards, Cardfree launches mobile payments tools, and Maluuba can now do your shopping.
Here are a few stories that caught my attention in the commerce space this week.
Give a gift through Square
Mobile payment company Square got into the gift card business this week, launching a gift card service tied to its Square Wallet. Christina Chaey reports at Fast Company that Square Wallet users can buy gift cards in amounts from $10 to $1,000 from any of the 200,000-plus businesses that process payments with Square and give them to anyone — recipients do not need to be Square users.
Once a gift card is purchased, it is sent to a recipient’s email inbox. From there, the gift card can be redeemed in a number of ways: for Square users, the card will automatically appear in their Square Wallet; iO6 users can save the card to their Passbook; and for those who don’t use either Square or Passbook, a QR code can be printed out for a merchant to scan.
Given its recent partnership with Starbucks that catapulted Square into the mobile payment mainstream and its international expansion into Canada, gift cards might seem a bit of a departure from the platform’s mobile payment focus. Square CEO Jack Dorsey explained the move in an interview with The Wall Street Journal’s Matthew Lynley. Not only is Square aiming to make the gift card experience cheaper for merchants — Dorsey explained that traditional gift cards can cost merchants 10% to 15% to issue, where Square will charge only the 2.75% they do for credit cards — but it’s also using the cards as a discovery tool and to streamline the experience for consumers. Dorsey said to Lynley:
“The biggest problem merchants have is being remembered and being discovered, so it’s another tool for discovery. If I really like a place and I’m a good friend of yours, I can tell you, but if I give you a gift card, you’re really going to try it out. … It also starts getting into a concept of more remote commerce. People from their couch can send these experiences, can send these gifts, and they don’t need to pick out different things.”
You can read Lynley’s full interview with Dorsey here.