Upward Mobility: A Web of Dependencies

The App Store model has increased the uncertainty of the software release process

The recent unavailability of the Apple Developer’s Portal just underscores how increasingly dependent developers have become on third parties during the software lifecycle. For those who are not following the fun and games, the developer.apple.com sites, which include much of the functionality needed to develop Mac and iOS applications, has been unavailable for more than a week as of this writing. Although iTunes Connect, the portal used to actually deploy apps to the App Stores, has remained available, the remainder of the site territory has been off-limits.  This is all thanks to a security intrusion (evidently by an over-zealous researcher.)

The App Store model has fundamentally changed how software is distributed, mostly for the better (IMHO), but it has also removed some of the control of the release process from the hands of the developers and companies they work for. As I have spelled out previously in my book on iOS enterprise development, the fact that Apple has the final say on if and when software goes into the store has required more conservative release timelines. If you want to release on the first of September, you need to count back at least two weeks for “gold master”, because you need to upload the app, potentially go through a round of rejection from Apple, and then upload a fixed version.

Android apps don’t suffer from this lag, because most of the Android stores don’t do any significant checking of the applications uploaded to them. The Devil’s Deal that Apple developers have made with Apple is that in return for the longer wait time to get apps in the store (and having to follow Apple’s rules), they get a de facto seal of approval from Apple. In other words, it is assumed that apps in the iTunes store are more stringently policed and less likely to crash or do harm (deliberately or else-wise.)

The current downtime has brought that deal into question, however. Suddenly, developers who need new provisioning certificates, passbook certificates, or push notification certificates find themselves with nowhere to go. Even if iTunes Connect is available, it doesn’t do you any good if you can’t get a distribution certificate to sign your app for the store. I’m sure that there are developers at this moment who have had their finely tuned release strategies thrown into disarray by the in-availability of the developer portal.

Being essentially at the mercy of Apple’s whims (or Google’s, for that matter) can’t be a pleasant sensation for a company or individual trying to get a new piece of software out the door. The question that the developer community will have to answer is if the benefits of the App Store model make it worth the hassles, in the long run.

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